Hahn Plaza

Frequently Asked Questions

Winter Recess Office Closure

The USC Alumni Association offices will be closed December 24, 2024 – January 5, 2025 in observance of winter recess. We look forward to connecting with you when we return!

If you would like to visit campus during this time, you may do so by showing your Government Issued ID at any campus entry point. No additional forms are required.

Campus Access

Effective April 26, 2024

USC strives to maintain a safe community. Currently, access to the UPC campus is restricted to students, faculty, staff, registered guests, and people who have a verifiable business interest on campus. The USC Village is also restricted from 10pm until 6am each night. Only select entrances are open overnight, and security personnel are stationed at each one.

Current USC faculty, staff and students must present their USC identification. All other visitors must be pre-registered and must present a government issued identification card. Walk-ins are not permitted.

For up-to-date information on campus access changes, including gate operational hours, please visit the university’s How to Access Campus page.

Alumni Visitors

We know alumni enjoy visiting campus, and we warmly welcome you back. If you would like to visit campus, you have four (4) options:

  1. Alumni who are visiting on their own may access campus by scanning their digital USC Alumni Association membership card.
  2. Alumni who are visiting campus as a guest of current student, faculty or staff member may be registered by their host using the visitor registration form. This includes access for pre-registered events on campus. No additional forms are needed
  3. Alumni who would like to enjoy a campus tour with friends and family may register through the admissions campus tours website. No additional forms are needed.
  4. Alumni who would like to visit campus on their own or with guests may request a Visitor’s Pass through the USC Alumni Association (USCAA). Please see requirements and detailed instructions below.

How do USC Alumni register for a Visitor’s Pass to visit campus?

What can I expect when I complete my form?

Can USC Alumni visit multiple days?

Can USC Alumni register guests?

What if I am attending an event?

How do I enter campus?

Alumni Email

What is the alumni email benefit?

What are the requirements to maintain my alumni email benefit?

What is an @alumni.usc.edu Gmail account?

How do I sign up for an @alumni.usc.edu Gmail account?

How do I log in to my @alumni.usc.edu Gmail account?

I am locked out of my @alumni.usc.edu email account.

Why is 2-Step Verification required for my @alumni.usc.edu Gmail account?

How do I activate 2-Step Verification for my @alumni.usc.edu Gmail account?

How do I reset my @alumni.usc.edu Gmail account password?

What happens to my @usc.edu student email account after graduation?

Can I set up my @alumni.usc.edu Gmail account to forward my emails?

Can I migrate my email data from my @usc.edu email to my new @alumni.usc.edu Gmail?

How do I send emails from a different address or alias?

How are alumni Gmail accounts handled for deceased alumni?

Events

Who can attend USC Alumni Association Events?

How do I find events?

I am having trouble with my registration.

Can I host an event for the USC Alumni Association?

Why should I register for events through my FightOnline profile?

FightOnline

What is the FightOnline alumni portal?

How do I register for FightOnline?

Why can’t I log in using my Facebook or LinkedIn Accounts?

How do I find my Alumni ID?

I forgot my username.

I forgot my password.

My FightOnline invitation link has expired.

Why should I register for events through my FightOnline profile?

How do I view and edit fields in My Profile?

How do I edit my profile photo?

How do I change my physical address or other information with USC?

How do I manage my communication preferences with the Alumni Association?

How do I find a former USC classmate(s)?

Why can’t I message a fellow alum through the Directory?

FightOnline Communities

How can I join a group?

How do I post in a group?

What are my notification preferences?

What are group topics?

Where can I find more information on each group?

How can I find all of the members of a group?

Why can’t I see any posts in my feed?

How do I leave a group?

Membership Card

How do I obtain my USC Alumni Association membership card?

What benefits come with my USC Alumni Association membership card?

How will my name be displayed on my membership card?

How will my degree year be displayed on my membership card?

How do I replace my digital card?

How do I download my digital card to my mobile wallet?

USC Alumni Association Membership & Benefits

How do I become a member of the USC Alumni Association?

How do I show proof of my alumni association membership?

What are the benefits of the USC Alumni Association?

What are the requirements to maintain access to my Digital Alumni Benefits?

What are the official online networking platforms of the USC Alumni Association?

What career benefits are available to alumni?

How do I order a transcript or diploma?

Where can I find out more information about USC Associates?

My business or organization is interested in partnering with the USCAA as a sponsor, where can I find more information about USC Business Partnerships?

How do I connect with alumni in my community?

As an alum, how do I purchase season or individual football tickets?

How can I access USC Libraries or check out books?

Can alumni obtain remote access to the online libraries?

How do I submit a Trojan Family Magazine Class Note?

How do I start/stop receiving the Trojan Family Magazine?

How do I update my contact information with USC?